Tera has taken the position of office administrator for Dr. Thomas. Her pleasant demeanor and helpful attitude make the patients feel welcome and at home which is so important for the private practice atmosphere that we work to radiate. She makes herself available to answer questions that come up, help process insurance claims, greet patients, go over recommended treatment, etc.
“At Plaza Dentistry I’ve had the opportunity to meet, and befriend so many wonderful patients and help them feel at ease and gain our trust. Our office is very family oriented and friendly. We have such a sense of community which I feel is one of our greatest attributes”.
Tera's favorite aspect of her job is the personal interaction she has with our faithful patients. She believes that customer service is the most important aspects of her job so she spends the time to really get to know each of our patients on a personal level. On a day to day basis the most important thing she brings to our dental office is concern for Dr. Thomas' patients, a sense of family, and professionalism in every aspect of her job. Tera appreciates Dr Thomas’ attention to clinical detail and his ability to convey their dental needs in a way his patients can understand. Also noting that the patients are typically seen with no wait time so that they know we value their time and appreciate that they chose us to take care of their dental care.
“It is gratifying to work along side Shaunna, Jennifer, Delorie, and Dr. Thomas while serving his wonderful, loyal patients”. "I look forward to seeing what's new in our patients lives outside of dentistry as well".
We are blessed to have Jennifer on our team as a caring and very thorough, dental hygienist. Her dedication to her field is unsurpassed.
“As a dental hygienist, I love that I have the capability to educate our dedicated patients on how to improve their oral health and take care of their gums,etc. My philosophy is to achieve optimal oral health while doing it in a gentle, pain free way. It is all about attention to detail and achieving or maintaining complete periodontal health of each patient, both child and adult.”
Jennifer enjoys the friendly family environment and sweet patients at our office, as well as putting apprehensive patients of all ages at ease while performing her hygiene duties.
“Dr. Thomas is a wonderful doctor to work for! Two of his best attributes are his compassionate demeanor and sense of humor. Although dentistry can be stressful, his great sense of humor helps put everyone at ease. Dr. Thomas is thorough, yet conservative when diagnosing treatment, which I have found is appreciated by all of our patients. I am blessed to work for this intimate, private practice. We are professional, yet have fun each day, which makes my job enjoyable and rewarding”.
“It is so rewarding to spend part of my day with such wonderful patients, and to assist Dr Thomas and Pam in managing business operations here at Plaza Dentistry.” Delorie also helps to act as a liaison and seek avenues to develop, maintain, and advance relationships with our surrounding community while focusing on patient advocacy. “My job in part, is to negotiate and support a number of tasks in the practice to help things run smoothly and promote effective communication and develop partnerships with the staff, patients, and the community at large.